Changes to Heavenpanty's Plans
Thank you for being a loyal member of the Heavenpanty's family! We certainly came a long way over the past 3 years but nothing would have been possible without our customer's love and support.
We are always looking for ways to improve our service and bring-in new products that you'll love. You simply deserve a lingerie closet that you are proud to show off! We are planning on making a lot of improvements in our service for the coming year that we are excited to share with you!
We're expanding our add-on collection
We are continuously adding new gorgeous styles to our add-on collection! In the coming year we'll be expanding our collection to include plus size sets, cosmetic items, and 3D mink lashes.
We've also removed the $10 rewards limit per item towards add-ons! You can now apply your rewards credits in full towards your total.
Stylist service available 24/7
We are expanding our team of stylists that will make sure every pair you receive satisfies all your preferences! You can contact your stylist anytime by following and directly messaging our @Heavenpanty IG page. Your stylist can even help you pick specific styles for your monthly pair from our catalogue so you get exactly what you are looking for!
We understand that the last few years have been tough when it comes to shipping delays and inventory issues.
We're currently working on building a new and improved logistics system that will help us ship all orders on time and offer a much faster shipping experience.
We appreciate your patience and understanding as we work to improve our shipping process.
To ensure our service keeps getting better, we will be changing our monthly price to $13. This will include access to services worth $45+:
- One monthly personalized surprise pair, worth $15
- 1:1 monthly rewards credit, worth $13
- Complimentary stylist service, worth $10
- Free shipping, worth $8
If you have been a loyal customer for more than 3 months, including your free trial month, you are now eligible for our loyalty plan. The loyalty HeavenPlan starts at $8.99 per month for one monthly pair. Please contact customer support here to assist you with switching to the loyalty plan.