Changes to Heavenpanty's Plans

Changes to Heavenpanty's Plans

Thank you for being part of the Heavenpanty family! We are always looking for ways to improve our service and bring in new products that you'll love. You simply deserve a lingerie closet that you are proud of!

We've certainly come a long way over the past 4 years but nothing would have been possible without you being a loyal part of our Heavenpanty family.  We are planning on making a lot of improvements in our service for the coming year! 

Use your add-on credits all at once!

We've removed the $10 rewards limit per item in the add-on collection! You can now apply your rewards credits in full towards your total.

We're expanding our add-on collection 

We're planning on adding lots of new styles to our add-ons every month, including plus size sets, cosmetics, and lashes.

Stylist service available 24/7

We are expanding our team of stylists that will make sure every pair you receive satisfies all your preferences! You can contact your stylist anytime by following and directly messaging our @Heavenpanty IG page. Your stylist can even help you pick specific styles for your monthly pair from our catalogue so you get exactly what you are looking for!

Faster Shipping

We understand that the last few years have been tough when it comes to shipping delays and inventory issues. We're currently working on building a new and improved logistics system that will help us ship all orders on time and offer a much faster shipping experience. We appreciate your patience and understanding as we work to improve our shipping process.

To ensure our service keeps getting better, we will be changing our monthly price to $13 starting October 28th. This will include access to services worth $45+:

    • One monthly personalized surprise pair, worth $15

    • 1:1 monthly rewards credit, worth $13

    • Complimentary stylist service, worth $10

    • Free shipping, worth $8

If you have been a loyal customer for more than 3 months, including your free trial month, you are now eligible for our loyalty plan. The plan starts at $8.99 per month for one monthly pair. Please contact customer support to assist you with switching to the loyalty plan.

 

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